“Anne is a wonderful blend of warmth, sensitivity, and deep intelligence, who is passionately committed to learning, service and high quality outcomes. She is remembered with high recommendation by her clients, years after she has worked with them. Her current research and development of The Almond Effect (R) is of significant value to all of us who are willing to take responsibility for our actions and our outcomes.”
- Catherine Palin-Brinkworth, Speaker, author, consultant, mentor, Progress Productions
“Anne is one of the best speakers in this country. Her material is extremely well researched and immensely valuable. You come away from her presentations understanding the content and, even better, knowing how to apply it. I would not hesitate in recommending Anne as a speaker for any event where an intelligent, articulate and engaging presenter is required.”
- Kim McGuinness, Owner, Network Central
"The impact of The Almond Effect, ANTs and STARs is enormous. The teams now have a common language which can be used to support each other and support our customer interactions."
- General Manager, Customer Service Division, ICAA
"Anne's presentation was intriguing, touching, personal, refreshing, surprising and energising all in one.
She challenged the conference attendees to look outside their own square, seeking barriers to change within themselves. I will never forget Anne's memorable words and presentation - she is amazing.
I cannot recommend Anne Riches highly enough to any industry in any situation - she knew very little of our industry when we first met but you would never have known with such a well prepared and delivered presentation."
- Conference Convenor, ABPNS Conference 2007
"As usual, your poise, information and delivery were sensational! You truly are a thought leader in your field and an inspiration to us all."
- Founder, NetworkCentral
"I loved the almond theory and will start thinking about putting it to work in the office, not to mention with my hubby."
"Thank you for the great breakfast with Anne this morning - lots of very interesting things to think about (like when I came home to a messy house with the tv still on and breakfast debris all over the kitchen and my almond fired up!!"
- Attendees NetworkCentral Sydney
"Once again, thank you for your assured, professional and effective facilitation of our workshop. You guided us to a successful conclusion by understanding the dynamics of the group, when to push us hard, and when to let us relax."
- Finance Director & Treasurer - Foster's Group Limited
"May I say what a fantastic presenter you are - I have seen you speak on Emotional Intelligence three times and I never tire of the topic or your presentations. On a personal front learning about Emotional Intelligence from your presentations has had a very strong impact on my relationships, both personally and working - but more so personally. Prior to attending your first presentation I was a bit hot headed and tended to react personally to feedback - some of my reactions were bordering on ridiculous. Now, having the knowledge from your presentation, I approach everything with a conscious effort to be in tune with my EQ and to respond in a collected and controlled manner. Thank you for your insight into this very interesting topic and for delivering it with such passion and enthusiasm. I look forward to attending another of your presentations in the future."
- Customer Service Manager - Simplot Australia
"Please accept my strong congratulations and deep gratitude for the excellent facilitation process you managed for us last week. ...I feel sure that the action plans that flow from the meeting will serve to empower stronger and more cohesive growth from an already blossoming property venture. Thank you for your excellent role in aligning the group towards shared vision and goals with clear expectation of each other’s roles and responsibilities."
- Managing Director Kings Cove Metung Pty Ltd.
"Thanks for a great session last week. The participants said it all really. Comments included:
"Awesome"
"Brilliantly inspirational"
"5+ out of 5 rating"
"6 out of 5 rating"
"Very inspirational"
Need I say more?"
- Corporate Emplotee Development Manager, Simplot Australia
" Made me realise it's easy to forget past lessons and fall back to a less than perfect change tool which just expects people to "tow the line"."
- Engineering Manager, Formway
"Fantastic. I have come away with tools to use everyday! I felt inspired, motivated and energised. Thanks very much."
- Call Centre Supervisor, Qantas
" . . .The outcome was everything I had hoped for . . . due in great measure to your skills and talents in managing a strong, highly intellectual group of non-shrinking violets."
- Chief of Australian Defence Force
"Thoroughly enjoyed Anne's insights and contribution intellectually".
- Director, ITT WRKZ Ltd
"Warm and provocative, funny and practical."
- General Manager, Learning and Development, Local Government Shires Association
"Thank you for facilitating another fantastic course. I have since then had every participant take the time to make a positive comment about what they took from it. The course outline is great, and obviously meticulously planned. Through your own diverse experiences, your ability to think so quickly, your commitment to listen, understand and communicate effectively, you are able to bring issues to life. Your abilities and confidence become instilled in your participants, and as a manager, I have seen that transferred to the workplace."
- Telephone Sales Manager. Call Centres, Qantas
"I just wanted to pass on my personal thanks for the wonderful way in which you contributed and managed our Big Day Out. From the personal feedback I have received, you certainly made a difference. On a personal note, I’m inspired and thankful that I had the opportunity to meet and learn from someone like you. You have no idea of the changes I have made in my life since listening to you." ---Business Manager,
- Australian Taxation Office
"Your ability to connect with the audience was superb."
- Vice-President, Global Intelligence Network Malaysia
"I feel I have walked away from your session with loads of inspiration and armed with a new workshop full of people management tools".
- Retail Operations Manager Qld Simplot Australia
"I wish you could have been there to hear the discussion of your session...Words like awesome role model, courageous, challenging, flexible, relevant...an outstanding presenter...the best I've seen for a very long time...excellent."
- Program facilitator, Simplot Australia
"Feedback from all participants indicated that the quality of the material presented, relevance to career and job goals, appropriateness of topics, personal value and relevance to our business goals was of an excellent standard.....
I personally observed you to be at all times professional in both presentation and style, focussed, engaging and challenging with the group......as a result of your sessions, participants were able to translate their theoretical learnings..into a practical context."
- National HR Manager, CRS Australia
"Anne is very perceptive and resourceful and expanded and developed the brief such that she was resoundingly successful in delivering the desired outcomes."
- Partner, Phillips Fox
"It is very evident to me that TCI's leadership team has developed significantly since you commenced working with us to establish a more cohesive and strategically aligned leadership team committed to the business success of Totalcare. Your own leadership, mentoring and constructive feedback have been critical in the development of appropriate leadership competencies and behaviours."
- Chief Executive Officer, Totalcare Industries Ltd
"Participants in Lend Lease programs are demanding and challenging and I know you more than met the challenge."
- Project Manager, Lend Lease Learning
"If all presenters could generate and encourage this level of exchange, the learning experience would always be a pleasure and rewarding."
- Director, Participant, Company Directors Course.
"You presented your material in an engaging and dynamic manner that kept the audience of high potential leaders of the future captivated for the whole session. Participants indicated that they had gained useful ideas to be able to implement on their return to work"
- Program Facilitator, The Leadership Consortium
"The evaluations we have received from participants following Anne's presentations have consistently fallen into the top 90-95% category.
- Director, Waite Career Development Centre
"It was obvious from your polished performance that you had thoroughly researched and clearly have fun sharing your learnings and experiences. Your generosity of spirit is admirable'.
- Workshop participant
"Anne's training made a fundamental difference to the approach we take... We see the lasting, embedded value of her work in the refined philosophical base ....and the enhanced understanding, skills and enthusiasm with which we do our work."
- Principal Corruption Prevention Officer, ICAC
"Your understanding of group dynamics, together with the skill and timing of your interventions kept us on course to a conclusion which was based on rational discussion."
- Chairman of the Board, The Ready Group.
"You assembled material of freshness and relevance that scored very well with the audience and you created an atmosphere that fostered free flow of ideas. In addition to a generous serving of food for thought, they had a good time with your session. As one senior participant said, it was an excellent session."
- Manager, Organisational Effectiveness, Austrade
"To say that the audience enjoyed the presentation would be an understatement. They were all completely enthralled and left the room with plans to conquer the world!"
- Events Organiser, Australian Council of Businesswomen
"Your involvement has enabled us to improve the structure and the content of the course, thus ensuring high professional standards...we acknowledge that your contribution is central to this success."
- Chief Executive Officer, Institute of Actuaries of Australia
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